Interactive Support

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  RCS offers Interactive Support via the Internet. Special software allows us to see and control your computer from our office. PLEASE NOTE: You need to call or E-mail RCS Support first so we can expect to control your machine and know what you need help with.

  WebEx Support

  RCS can connect to your computer for support or training via the WebEx web site. Click the link below to get started.

  RCS WebEx Support and Training Center

  Reverse VNC

  When you click the Reverse VNC link below, it will ask you to run or save the file RCSsupport.EXE. Select Run and it will automatically initiate a connection to the RCS Support Department in New York.

  Please note that this is not a permanent software installation and that NO changes are made to your computer. Once the remote session has ended the software will automatically close.

  Reverse VNC

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  E-mail Support – Send detailed notes to a support professional

  For written response to any support question, E-mail our world class RCS Support Center. Your E-mail will be given prompt attention.

  E-mail Us >
  
  

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